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Thoughtful design.
Expert development.
Ideas & insights
Specialist capabilities

Banking digital experiences.

We help you drive holistic growth with a secure, boundaryless, and humane approach.

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Conceptual illustration for banking digital experiences

Industries / Banking

Banks go boundaryless

We help you drive holistic growth with a secure, boundaryless, and humane approach.

Banking on innovation

Banking is moving beyond banks. As banking services become embedded in other sectors, firms are pushing their traditional boundaries to build cross-industry ecosystems and create value at every stage of the customer journey. This boundaryless model, supported by the right intelligence, helps create innovative offerings and experiences. And a humane approach to banking, based on inclusivity and sustainability, drives holistic growth.

2M+

Customers served globally

99.99%

Uptime for critical systems

30%

Average cost reduction

Smartmade Customer Experience Management Suite

Data-driven, automation-led suite to rethink customer interactions across key service areas

AI-Powered Personalization Engine

Leverage machine learning to deliver hyper-personalized banking experiences

Cognitive assurance for risk and compliance

A suite of solutions to drive intelligent interventions in risk information and control assurance

Early warning framework for risk management

A machine learning-based framework to track, assess, and manage counterparties' risks in real time

Predictive Credit Risk Modeling

Advanced analytics to predict and mitigate credit risks before they materialize

Financial crime compliance offerings

A range of solutions and services to strengthen defenses against financial crime

Cyber vigilance platform

Analytics-backed managed detection and response services to proactively tackle cyber threats

AI-Driven Fraud Detection

Real-time fraud detection and prevention using advanced AI and machine learning algorithms

Cloud Migration and Modernization

Seamlessly transition legacy systems to cloud-native architectures for enhanced agility and scalability

Open Banking API Platform

Unlock new revenue streams and enhance customer experiences with our robust API management solution

Rajdeep Singh

Senior Vice President and Global Head, Cognitive Business Operations, Smartmade

A smarter
way forward.

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